1. Cannot get Excel to load the spreadsheet developed at home over the weekend. Urgent as need to prepare report for company auditors. - The problem is that the excel that you have at home is a different version (via older) that you have at work, therefore this document is set at a different format there fore the document can not load. A way to get around this is you will have to upgrade the version of excel that you have at home to the one or better than the one you have at work in order to get the document to load.
2. Cannot log into system - There could be a wide range of problems regarding this which include, the users username or password is wrong (be careful as these systems are usually caps lock sensitive), the network cable may not be plugged in there fore try and see if your connected to the network, or your workstation isn’t connected to the network in order for you to log in, if this is the case then your workstation needs to be connected to the network.
3. Cannot make orders print off - The user may not be sending the document to the right printer, if this is the case the user needs to find out the name of that printer and assign the document to that printer. The printer may not be turned on for the document to be printed off there fore turn it on. There may not be any paper inside the printer for the document to be printed there fore the user needs to enter in some paper.
4. Cannot access orders list from new machine installed last week, cannot even find database package. - The problem with this is the database package hasn’t been installed onto that machine, a way to get around this is to install that database system and then the document can be viewed by the user.
5.Same problem as yesterday. - Likely problem is your machine hasn’t been connected to the network, in order for you to overcome this problem your machine needs to be connected to the network so you can access the network files.
6. Mouse keeps jumping then screen locks out, trying to print out college assignment finished at home last night, screen displays message ‘Gotcha’. - The problem with this machine is you have been hacked into therefore shut down the machine by turning it off manually and then contact your technical support unit for them to install or upgrade your firewall system so this doesn’t happen again.
7. Got new piece of design software that needs installing on machine and making compatible with printer. - A way to solve this is to install the design software onto your machine and find a printer driver that can link the software and your hardware in order for documents to be printed off.
8. Went to check orders list and screen went ‘pop’ with a nasty smell - Your monitor has just burst and can not be used again, un plug the monitor and dispose off it under the right measurements of disposing electric components.
9. Need access to documents stored on Fredya’s machine but her machine won’t get past boot up stage. - A way to get around this is to either boot it up on a different machine, or to re install the OS.
Thursday, June 21, 2012
Sunday, April 22, 2012
Monday, April 9, 2012
Saturday, January 7, 2012
- Click the start and then choose the control panel option
3. Choose one of the following:
Smaller-100%. This keeps text and other items at normal size.
Medium-125%. This sets text and other items to 125% of normal size.
Larger-150% This sets text and other items to 150% of normal size. this option appears only if
your monitor supports a resolution of at least 1200 x 900 pixels.
Tuesday, December 6, 2011
Desktop theme/background for windows 7
To change the desktop background and possibly the theme, right-click on the desktop and choose Personalize.
Compared to Windows XP, the new menu is a little more cluttered, hence more confusing, but after a moment or two, you'll get the idea what's going on.
Themes
You can switch between different themes, Basic being the sickly blue theme we're currently using, Windows Classic being the reliable, good ole theme that you should be using, plus a handful of other, less common ones. You also get numerous Aero themes if you wish to use them.
Regardless of the theme you choose, you can setup different Windows colors and backgrounds.
How to change screen resolutions in Windows 7
To change the screen resolution in Windows 7, you need to use the Screen Resolution dialog box that can be opened via the Control Panel.
Use the following steps to open the Screen Resolution dialog box.
1 – Click on the Start Menu.
2 – Click on Control Panel.
3 – Click on Change desktop background.
Resolution
This dropdown menu shows you the currently selected screen resolution on your PC and allows you to change the screen resolution settings.
Changing the Screen Resolution
Click on the Resolution dropdown menu to reveal the adjustment slider bar. Move the slider bar up and down to change the settings. Notice as you move the adjustment slider bar up and down, you can see a mini preview of the new settings in the screen above.
Once you’re happy with your new screen resolution settings, click on the Apply button to save them. You will then be presented with a confirmation box asking you whether you would like to confirm the change or to revert back to the previous settings.
Power saving options For windows 7
First, it helps to get acquainted with Windows 7 Power settings. It's easy to reach the Power Options control panel, just hit the Start Button and select Control Panel in the second, shaded column on the right.
Now select All Control Panel Items...
...and make your way down to Power Options and click. (Alternately, select System and Security, then Power Options.)
After clicking on the Power Options icon, you're asked to Select a Power Plan.
There are two options that are immediately available: Balanced (the default) and Power saver. Balanced turns off the display after 10 minutes of inactivity and puts your computer into sleep mode after 30 minutes. Power saver halves those times to 5 minutes and 15 minutes respectively.
More proof that Microsoft is making you work at disabling power management options, users will have to open Show additional plans to display a third, High performance profile that shuts off the display after 15 minutes but never enters sleep mode.
Apart from that, you can create your own custom power plan by selecting the link on the left or editing an existing plan and tweaking the advanced settings to your liking, including whether to prompt for a password when your computer wakes and assign a power setting (like sleep or shutdown) to the power button.
For me, Balanced works well right off the bat. After 10 minutes of no input, the screen goes predictably dark, and after 30 minutes, there's no hard drive activity. After a good shake of the mouse, my system (an aging 2.2 GHz AMD Athlon 64 X2 with 2 GB of memory) wakes from sleep in less than 5 seconds, plus an extra couple of seconds to reestablish my network connection.
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